How to Add a Device to My Samsung Account
Not only does your Samsung account give you access to exclusive apps, likeSmartThings andSamsung Pay, it lets you back up, restore, and sync your data between multiple devices, and more. This will also help if you forget your ID or password. Some features may vary by device and country so remember to keep your information up-to-date.
Note:Information provided applies to devices sold in Canada. Available screens and settings may vary for smartphones sold in other countries.
Set up a Samsung account on your phone or tablet Click to Expand
Galaxy phones and tablets have Samsung account software built right into their settings.
If you have not signed in while setting up your device, you can sign in later by going toSettings and tappingSamsung account at the top. You can enter your email or phone number if you have an existing account, or tapContinue with Google, tapCreate account, orFind ID.
If you choose to create a new account, simply review the legal information, enter your information, and follow the on-screen instructions to complete the process.
Note:If your phone is already logged in to a Samsung account, you will need to log out of that account to sign in to a new one. See the section titled "Log out or remove your account" (below).
Adjust two-step verification security settings Click to Expand
Samsung accounts now require two-step verification. This means there is an extra step when logging into your account. After you have entered your password, you will be asked to enter a security code that will be sent to the phone number associated with your account. If needed, you can change your two-step verification settings, such as the phone number the code will be sent to.
Note:If you cannot access your Samsung account because two-step verification is not working, please contactSamsung Support for further assistance.
1 First, you will need to navigate to the two-step verification Security settings page. You can access it from a phone, tablet, or a web browser on your computer.
- Phone or tablet: Navigate to and openSettings, and then tap yourname at the top. TapSecurity settings, and then tapTwo-step verification. Enter your Samsung account'spassword, and then tapOK.
- From a web browser: Navigate to theSamsung Login page and sign in to your account. Hover over yourprofile picture, and then selectMy Account. SelectMy Account Info, and then selectSecurity. Enter your Samsung account'spassword, selectConfirm, and then selectTwo-step verification.
Note:After entering your credentials to logging into your account on a web browser, you will be asked to enter averification code sent to the mobile device linked with your Samsung account. If you do not remember the phone number associated to your account or if the device is no longer available, select Verify with text message, and then selectReset the phone number you use for two-step verification (at the bottom of the screen). Follow the on-screen instructions to update or reset the phone number required for two-step verification.
2 Once you have reached the Security settings page, the steps are more or less the same, whether you are on a handheld device or a computer.
3 To change which phone number will receive verification codes, select Text messages. Select Add, enter your desired phone number, and then select Verify or Send code.
4 A code will be sent to the phone number you just added; enter the code to verify your identity. Now whenever you need to perform two-step verification, a code will be sent to that phone number and any other digital devices registered under the same Samsung account.
5 If you have more than one number added to your account, you can delete any you are not using.
- Phone or tablet: From the Security settings page, selectText messages. Tap theMore options icon (the three vertical dots), and then tapDelete. Select thenumber you want to remove, and then tapDelete.
- Web browser: From the Security settings page, selectText messages. SelectDelete next to the number you want to remove.
Note:Delete or More options will not appear unless you have multiple numbers added.
6 To change which registered devices will receive a verification code, select Galaxy device notifications or Send code to your devices from the Security settings page. Select the switch(es) next to your desired device(s) to turn verification notifications on or off.
7 You can use an Authenticator app instead of regular two-step verification if you prefer. Select Authenticator app from the Security settings page, and follow the on-screen instructions to link the app.
8 As an extra precaution, you can also use backup codes to sign in to your account. Select Backup codes from the Security settings page to view your current codes. You can download the codes or request new ones if needed. Select Done when you are finished.
9 Trusted devices are devices that do not need two-step verification to sign in to your account. If you have security concerns, such as your account being compromised, you can tap Remove all or Remove all devices to delete every device that is registered as trusted.
Note:Devices will be added as trusted devices again once you go through the verification process.
Set up a Samsung account on your computer Click to Expand
To make or sign into a Samsung account from a computer, you will need to use an internet browser.
Note:Only one Samsung account is supported per email address.
You can log in here, or clickSign up here to make a new account.
Enter your information, and then clickNEXT to complete the setup.
Set up a Samsung account on your Samsung TV Click to Expand
You can also create or sign into a Samsung account using a Samsung TV.
Note:If your TV is already logged in to a Samsung account, you will need to log out of that account to sign in to a new one. See the section titled "Log out or remove your account" (below).
On your TV, navigate to and selectSettings, and then selectGeneral. SelectSystem Manager, and then selectSamsung Account. SelectSign In.
You can log in here, or create a new account. Follow the on-screen instructions to add your account.
Note:If you have problems with your Samsung Account, pleasecontact us.
Manage your Samsung account to change your email, phone, password, etc. Click to Expand
If it is been a while since you set up your Samsung account, some of your info might be out of date. You can update your information any time from your phone, tablet, or computer.
To manage your account from a phone or tablet, openSettings and then tap your name at the top. TapProfile info.
Tap the info you want to change. Make your edits, and then tapSave.
Find your Samsung ID Click to Expand
If you forgot the ID to your Samsung account, there is no need to worry. You can find it on your phone or a computer using theaccount retrieval page on the Samsung Account website.
Enter your recovery phone number or email address, and then selectContinue. Follow the on-screen instructions to complete the process.
Note:If you still have difficulty recovering your ID, pleasecontact us for help.
Reset your password Click to Expand
Did you forget the password to your Samsung account? On phones, tablets, and TVs, there is usually a Reset password option. Just tap this option to make a new password.
If you cannot find this option or if it is not working, you can reset your password through a browser. Use a phone or a computer to navigate to theReset password page on the Samsung Account website.
Enter your email or phone number associated with your Samsung account. Then, selectContinue. A 6-digit code will be sent to the mobile device associated to your Samsung account. Enter the code, and then selectVerify. Finally, enter the new password, 2 times, and the selectReset password.
Note:If you still have difficulty resetting your password, pleasecontact us for help.
Log out or remove your Samsung account Click to Expand
You can log out of your Samsung account on a computer easily by using the website, but logging out on a phone or tablet is a little different. To "log out" on a phone or tablet, you actually have to remove the account. Doing so may disable some features, but you can always add the account back later if you like.
- Log out on a phone or tablet
To log out from a phone or tablet, navigate to and openSettings and then tap your name at the top. Swipe down to the bottom and tapSign out.
TapSign out again, enter your password, and then tapOK.
- Log out on a PC or Mac
To log out of your Samsung account on a computer, you will need to use an internet browser. Navigate to theSamsung account login page. Click your name in the upper right corner, and then clickLog Out.
Note:If you want to permanently delete your Samsung account, please refer to the next section.
Delete your account Click to Expand
Deleting your Samsung account will also delete your Samsung purchase history, content subscriptions, content uploads, and personal profile information. This information cannot be recovered, so be certain you want to delete your account before you continue.
Log in using your ID and password, and then selectMy Account info. Click theProfile card, and then clickSamsung Account settings.
ClickDelete account, review the precautions, and then follow the on-screen prompts to finish deleting it.
Note:If you are unable to delete your account, you may have unresolved payment issues. ContactSamsung support for further assistance.
How to Add a Device to My Samsung Account
Source: https://www.samsung.com/ca/support/mobile-devices/how-do-i-register-my-mobile-device-with-samsung-account/